Ticketing Information

Tearing Tickets

Our ticket office is located in our lobby.

 

Ticket Office Hours

 

Summer Ticket Office Hours

Monday-Friday: NOON - 5PM
Saturdays in June: NOON - 8:30PM
Sundays: CLOSED

Extended hours as necessary for evening and weekend events.

Regular season hours:

Monday, September 10 - Sunday, December 9
Monday - Saturday: Noon to 8PM
Sunday: Noon to 6PM
Extended hours as necessary for events.

Ticket Office Closures

Due to home football games and the academic schedule, the ticket office will be closed on the following days:

Home football games - closed

  • Saturday, September 15
  • Saturday, September 22
  • Saturday, October 13
  • Saturday, October 27
  • Saturday, November 3
  • Saturday, November 17

University holidays and special dates Fall 2018 - closed

  • Wednesday - Sunday, November 21-25 - closed for Thanksgiving break
  • Monday, December 10 - Sunday, December 16 - reduced hours for finals
  • Monday, December 17 - Sunday, January 6 - closed for winter break

Ticket prices*

We strive to offer extraordinary performances at the lowest possible prices for everyone.

  • Regular: $25 - $40
  • Arts Pass Subscribers: Learn more.
  • Groups of 10+ Non-Students: $20 - $35, contact Liana Stiegler for details: 301.405.7236, listiegl@umd.edu.
  • Students/Youth under 18: $10
  • UMD Students: You can receive free tickets on the Monday prior to an event. Limited quantities. Learn more.

Fees*

  • Booking fee: $2/ticket (Waived for in-person purchases and Arts Pass subscribers)
  • Return/exchange fee: $5/ticket (Waived for Arts Pass subscribers)

Returns and exchanges*

Subject to a fee, you may return or exchange your ticket any time before the event.

If you request a refund for an order paid with cash, check or a now-expired credit card, you must complete a Form W-9 so that the State of Maryland may issue you a refund check. Note that this process takes 6-8 weeks to complete.

* Some special events and rental events have different prices, fees, or return/exchange policies, which will be listed on the online event webpage.

Inclement weather

Buy with confidence, regardless of what the weather may bring.

Here's what to expect from us during inclement weather.

How to order tickets

  • Online: Order tickets until 30 minutes prior to the event.
  • In person: Visit our ticket office, located in The Clarice lobby.
  • By phone: Call 301.405.2787, option 0.
  • By mail: Print and fill out the 2018-2019 Ticket Order Form.
    Send your completed form to us:
    The Clarice Guest Experience
    University of Maryland
    8270 Alumni Drive
    College Park, MD 20742-1625

Forms of payment

  • Cash: For in-person orders only. Do not send cash in the mail.
  • Credit card: Visa, MasterCard, Discover and American Express.
  • Check: Make payable to University of Maryland.
  • Terrapin Express: UMD students only.

Ticket delivery options

  • Pick up / will call: Retrieve your tickets from the ticket office. On performance nights, please see the window labeled “Will Call.”
  • Mail: Expect your tickets to arrive within 2 weeks of your order.

Note: Some performance nights, we have multiple “will call” windows. Please approach the one that corresponds to your last name.

Note: We do not deliver student tickets by mail or email. Please retrieve your student tickets from the ticket office.

Lost your tickets?

If you purchased the tickets from us, please contact our ticket office. We’ll reprint your lost tickets for you.

If you purchased the tickets from an authorized reseller (such as directly from a rental client), please contact the seller.