Current Audience Expectations
Updated March 14, 2022
The Clarice Smith Performing Arts Center follows University of Maryland guidance regarding health and safety and UMD follows the guidance of Prince George’s County and the State of Maryland.
Patrons attending University of Maryland arts events are no longer required to show proof of vaccination or a negative COVID-19 test. We continue to encourage audiences to wear a mask and stay current with vaccinations and boosters.
In compliance with the most recent University of Maryland update, while strongly encouraged, masks are no longer required to be worn indoors across campus. This includes students, staff, faculty and visitors, as well as all audience members attending in-person events at The Clarice Smith Performing Arts Center.
The University of Maryland is a community that requires vaccination and boosters for faculty, staff and students unless they ask for an exception due to medical or religious reasons. Performers have been required to provide proof of vaccination or a negative COVID-19 test result.
Patrons attending University of Maryland arts events are no longer required to show proof of vaccination or a negative COVID-19 test, but we continue to encourage audiences to stay current with vaccinations and boosters.
The Clarice is participating in an international, longitudinal survey of arts patrons. One of the benchmarks we are monitoring closely is the vaccination and booster rate of our patrons, and we are pleased that this number sits at 98% for The Clarice’s audience members.
Stay Home If You Are Sick
If you are feeling unwell, please stay home. You may return or exchange your ticket any time for a full refund. Please call or email the ticket office at 301.405.2787 or email@example.com for returns, exchanges and refunds.
Spring 2022 Updates
We work closely with UMD’s Health Center, and follow local guidelines from the University of Maryland and Prince George’s County to keep our patrons, staff and performers safe. As circumstances change we will continue to adapt and update our policies, keeping this page up-to-date with the latest information about what to expect during your visit.
In addition to website updates, we’ll be including information in our weekly newsletter about current attendance requirements for in-person events, and will include updated information in the pre-show email for all ticketed events.
With ultimate flexibility in mind, we’re waiving all refund and exchange fees this season. Whether you’re switching your ticket to a digital stream or canceling altogether, simply call or email our ticket office to change your tickets with no additional costs.
When visiting The Clarice, your safety is paramount. Emergency situations are fluid and can change quickly. In an emergency situation, our staff will contact campus emergency services as soon as possible.
Be prepared. Know your responsibilities.
Emergency preparedness is a shared responsibility. Please be prepared:
Before you visit
- Familiarize yourself with University of Maryland’s emergency management plans.
- Learn how to contact Campus Emergency Services (Fire - Police - Rescue): 911 or 301.405.3333.
- If you are disabled (even temporarily), you should plan ahead for emergencies and be aware of your own capabilities and limitations. For planning assistance, contact firstname.lastname@example.org.
- If you are eligible, sign up for UMD Alerts, a mass, urgent notification system for UMD faculty, staff and students.
During your visit
- If you see something suspicious, say something. Contact Campus Emergency Services regarding suspicious activity by calling 911 or 301.405.3333.
- Look for your nearest exit. In the case of emergency, walk, do not run, to that exit.
- In the case of emergency, please follow all instructions provided by emergency first responders. For your reference, safety information is included in the printed program for most public performances.
As you plan for the specific types of emergencies listed below, please keep in mind our assumptions about emergencies:
- The Clarice could be exposed to a variety of natural and human caused hazards that have the potential to disrupt the operation and occupancy of the building.
- An emergency and/or incident may occur at any time of the day or night, weekend or holiday and with little or no warning.
- The sequence of events in an emergency and/or incident is not predictable.
Fire and Evacuation
- Pull fire alarm if it is not already sounding.
- Leave the building immediately using the nearest exit.
- Do not use the elevator.
- Call 911 or 301.405.3333 from a safe location.
- Evacuate to the assembly point.
- If you are indoors: Drop to the ground. Take cover under a sturdy table or desk, or protect your head with your arms and hold on.
- If you are outdoors: Stay outdoors in the open away from power lines or anything that might fall.
- The safest locations to seek shelter vary by hazard.
- In some situations, it may be best to stay where you are and avoid any uncertainty outside.
- For weather-related incidents, seek a low level and interior space away from corners, windows, doors and outside walls.
- Check for UMD Alerts to know when it is safe to leave and for other emergency notifications.